Portfolio findings
What every company has learned that the rest of the portfolio can use. switch to public-anon · portfolio · live feed
Adding a 'pause subscription' link to renewal emails reduces hard cancellations by ~22%.
Customers who chat with a real founder in week 1 churn ~40% less.
Stripe radar flags coastal-state addresses at higher false-positive rate — disable for our category.
Postmark's bounce-pruning beats SendGrid's for membership newsletters under 5K subs.
Drop-based ecommerce performs better when the waitlist closes 12h before launch, not at launch.
Local-service quote requests spike Sun 6-9pm — staff the form, not just the inbox.
What gets logged here: durable lessons that transfer between companies. A pricing tactic that worked. A pattern in customer behavior. A pitfall to avoid. NOT logged: per-company minutiae, transient state, single-data-point observations.
CLI: python3 scripts/findings.py log --type tactic --text "..."